Frequently Asked Questions
Find answers to common questions about Shohoz ISP. If you can't find what you're looking for, feel free to contact our support team.
Shohoz ISP is a comprehensive ISP management and billing solution designed to automate the operations of Internet Service Providers in Bangladesh. It includes features for subscriber management, automated billing, Mikrotik integration, and multi-portal access.
Yes, Shohoz ISP uses the Mikrotik API to communicate with routers and is compatible with all common RouterOS versions (v6.x and v7.x).
Absolutely. We support over 20 payment gateways including bKash, Nagad, SSLCommerz, Rocket, and various bank transfers. When a client pays online, their account is instantly activated.
Depending on your subscription plan, you can connect multiple Mikrotik nodes. Our Enterprise plan supports unlimited Mikrotik integration for larger network infrastructures.
Security is our top priority. Shohoz ISP uses encrypted connections, regular database backups, and granular access control (ACL) to ensure only authorized personnel can access sensitive information.
Yes, we provide full onboarding support, remote training sessions, and comprehensive video documentation to help you and your staff get up to speed quickly.
